Medical Grade Skincare

Prebiotic Cleansing Balm (with cloth)

Prebiotic balm + cloth - cleanses and masks

£34.00 or 3 × £11.33 with Klarna
Clinic pickup in Seaton Delaval

The first-cleanse balm Nurse Rachel reaches for when skin needs gentle, no-strip removal. Melts away makeup, SPF, and daily build-up while supporting the skin microbiome — prebiotic inulin, squalane, and vitamin E in a balm-to-oil-to-milk format.

  • Microbiome-friendly — prebiotic inulin supports healthy skin flora
  • Balm to milk — melts onto dry skin, emulsifies with water, rinses clean
  • Doubles as a 10-minute mask — slow-burn nourishment when skin needs it
  • Includes organic cotton + bamboo cloth
  • 85g jar, ~75 days of nightly use
  • Klarna available — pay in 3 (£11.33/mo)

From Nurse Rachel's treatment room

"Cleansing balms are where most people get cleansing right or wrong. This one is gentle enough for rosacea-prone or reactive skin, but it actually removes SPF and makeup properly — which is non-negotiable. I recommend it as the evening first-cleanse for anyone whose barrier needs rebuilding." — Nurse Rachel Storey, NMC-registered

What to expect

  • Day 1: Soft, nourished, calm finish
  • Week 1: Less reactivity, fewer "tight after cleansing" days
  • Week 4: Barrier feels more resilient — less reactive to actives later in routine
  • Week 8: Most patients say it's the gentlest balm they've used that still removes SPF properly

Build your routine

Use as your evening first cleanse, follow with Bog Myrtle & Lime Cleanser for a second cleanse if you wear heavy SPF or makeup. Or pair with Prep Mist for a calm, hydrating finish.

How to use

As a cleanser: Scoop a small amount with clean dry hands. Warm between fingertips until silky. Massage onto dry skin in circular motions. Add a splash of warm water to emulsify into a milky texture. Rinse thoroughly or remove with the cloth.

As a 10-minute mask: Apply generously, leave for 10 minutes, rinse with warm water or remove with the cloth.

Perfect for

Rosacea-prone skin, reactive or sensitive skin, breakout-prone skin needing a gentler first cleanse, anyone struggling to remove SPF without irritation.

Full ingredients

Vitis Vinifera Seed Oil, Ricinus Communis Seed Oil, Squalane, Isoamyl Laurate, Mangifera Indica Seed Butter, Rhus Verniciflua Peel Cera, Copernicia Cerifera Cera, PEG-40 Hydrogenated Castor Oil, C14-22 Alcohols, Polysorbate 20, Glycerin, Rosa Canina Fruit Oil, Polysorbate 80, Tocopherol, C12-20 Alkyl Glucoside, Inulin, Aqua, Citrus Bergamia Leaf Oil, Helianthus Annuus Seed Oil, Eucalyptus Globulus Leaf Oil, Pelargonium Graveolens Oil, Limonene, Linalol, Citronellol, Geraniol, Citral.

The Refined 30-day Skin Promise

If it's not working for you, message Rachel directly via WhatsApp +44 7583 321635. Refund or swap, no fuss.

FAQ

Is this safe for rosacea?
Yes — it's one of the gentler options for reactive skin, and the prebiotic inulin supports microbiome balance which matters for rosacea. If you're flaring badly, message Rachel before changing your routine.

Will it remove waterproof SPF and makeup?
Yes, when used as a balm-to-milk first cleanse. For very heavy makeup, follow with a water-based cleanser like Bog Myrtle & Lime.

Can I use it after a clinic treatment?
Wait 48-72 hours after microneedling or polynucleotides. Always follow your clinic aftercare first — message us if unsure.

Sold and fulfilled by Refined Medical Aesthetics, Seaton Delaval.

This is the one I reach for when a patient's skin is reactive, rosacea-leaning, or breaking out from too much product. The prebiotic inulin supports the microbiome instead of stripping it, squalane rebuilds the barrier, and it doubles as a ten-minute mask. One product, two jobs - exactly how I like homecare to look.
- As a cleanser: scoop a pea-sized amount with dry hands and warm between fingertips. - Massage onto dry skin in circular motions over makeup and SPF. - Add warm water to emulsify into a milky texture, keep massaging. - Rinse thoroughly or remove with the included bamboo and cotton cloth. - As a mask: apply a generous layer, leave ten minutes, rinse.
- Vitis Vinifera Seed Oil - skin-friendly cleansing oil base - Inulin - prebiotic, supports microbiome balance - Squalane - restores barrier and lipid layer - Tocopherol (Vitamin E) - antioxidant - Rosa Canina Fruit Oil - gentle nourishment - Why it matters: together these melt off makeup and SPF without stripping, and leave skin feeling fed, not tight.

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